Please join us for an in-depth training on increasing the value of your communication and making a sale. This technician-focused training will be to share methods for you to identify and communicate with the different types of customers you encounter while performing service visits. Staff will break down the concepts of motivators and trust building for technicians to increase their interactions skills. Trade Ally members will practice and strengthen an "elevator speech" about your business. Energy Smart will also share training materials to help your team with potential new ways to reach customers. The session will close with time to answer any remaining questions. Audience: This course is available to registered residential trade ally technicians and field or sales team members. Management and customer service staff are also encouraged to attend. Date: June 4, 2018 Time: 4-6:30 p.m. Location: Urban League of Louisiana 4640 S. Carrollton Ave. Suite 110 New Orleans, LA 70119 Agenda: 4-4:15 p.m. – Breakfast and Networking 4:15-6 p.m. – Training 6-6:30 p.m. – Questions and Answers We hope to see your team at the training. For more information about this and other energy efficiency programs, visit energysmartnola.com, email firstname.lastname@example.org or call 504-229-6868.