Ages 18+ - Must have valid Government-Issued ID -OR- Passport to enter - No professional cameras or rigs (cameras with removable lenses) - Purchaser must be present (with valid photo ID -OR- Passport) to claim Will Call Tickets - Name changes must be made at least one hour prior to Door Time - Contact Eventbrite Customer Service by phone 855-872-1525 or email at attendeesupport@eventbrite in order to make a name change - Online ticket sales will cease when doors open - All sales are final **Tipitina's Box Office is open Monday-Friday 10:00am-4:30pm